Important COVID-19 Update

Journey Hospice is dedicated to the health and safety of our patients, volunteers, and employees.Journey Hospice is following strict CDC and CMS guidelines for infection control and prevention of the spread of COVID-19 or the coronavirus. Protocols in place include:

  • Daily mandatory medical checks for employees and patients, including temperature screening
  • In-service programs on infection control
  • Daily conference calls with our parent organization to continually analyze our plan and interventions.

Please email with any questions or concerns.

Update from our parent organization, Lutheran Social Ministries of New Jersey:

Dear Resident and Family Member:

As you may have heard in the news, the Coronavirus (COVID-19) has been identified as presumptively positive in many counties throughout New Jersey, including Essex, Morris and Hudson County where we have health related programs.  We do not have any cases of COVID-19 in any of our communities at this time, but this development triggers heightened infection control practices and protocols as recommended by the Centers for Disease Control (CDC). Please know that maintaining the health, wellness and safety of your loved one is our number one priority.

As you are aware, we have stopped all visitation in both Crane’s Mill and the Villa at Florham Park, as well as all of our affordable housing communities.  Residents are being asked to NOT congregate and limit activities with others and the public and this includes apartments and cottages. We know that some of you are upset by this drastic measure, but this is the recommended protocol by the CDC as well as the Center for Medicare/Medicaid and the NJ Department of Health. We CARE about all our residents and staff.  We take care of the most vulnerable residents and these measures are necessary to protect those we serve and reduce the spread of the virus.

For the health and safety of our residents, we ask that you please do not visit our campus at this time unless it is an extreme situation which should be discussed with the Executive Director/Administrator (Chad Murin or Anna Burke at Crane’s Mill and Marina Ferrer at the Villa at Florham Park) or the managers in our housing in advance of your visit. We also ask that you direct questions related to our PACE modified programing to Christine Lesicko our Executive Director.

Based on federal guidance, no visitor will be permitted into our communities or centers. All staff and necessary medical personnel will only be admitted after appropriate screening that includes taking the temperature and evaluation of these criteria:

  • Signs or symptoms of a respiratory infection, such as fever, cough, shortness of breath, or sore throat.
  • In the last 14 days, has had contact with someone with a confirmed diagnosis of COVID-19, or under investigation for COVID-19, or are ill with respiratory illness.
  • Been on a Cruise ship, attended gatherings with large numbers of people or been in a confined space with large groups of people.
  • International travel within the last 14 days to countries with sustained community transmission. For updated information on affected countries visit:
  • Resides in a community where community-based spread of COVID-19 is occurring.

Please know that the news about the spread of this new disease is concerning for us all. We understand that communication with your loved ones is incredibly important and encourage you to communicate with them in other ways such as the telephone, video chat, e-mail, or social media. We have a limited number of devices that we can assist.  We have been using devices to face time and connect families.  We have made changes to our meal delivery process to eliminate group dining and reduce contact that residents have with one another. We are also addressing creative ways to deliver activities to our residents in skilled and assisted living and to address our concerns about social isolation for your loved ones.

In addition to limiting visitation to prevent the illness on our campus, we are also focused on infection control best practices with our staff and residents. We are screening our health care residents and participants and asking that those that live independently in our communities notify us immediately if they have symptoms and prior to any one entering their home. Staff have been trained on the symptoms of the Coronavirus (COVID-19), CDC recommended infection prevention techniques, and we have clear protocols for staff to stay home and not come to work if they are ill or symptomatic and we screen every time they come to work.

We continue to monitor information and guidance from the NJ Department of Healthand the CDC and are working with state and local public health and emergency preparedness officials to prevent the illness and strengthen our preparation for a possible outbreak.  We apologize in advance for any inconvenience this may cause, but believe it is in the best interest of residents.  We will continue to keep you informed.  Please also visit and your community face book page for regular updates and do not hesitate to contact us with any questions or concerns you may have.  Each of our communities has an email address ( and for you to contact with questions and of course, you are always welcome to call the community and speak directly to our team members.

Colleen P. Frankenfield, R.N., M.S., J.D.
President and CEO